Pre-staged for storm response · 24/7 dispatch · 504.702.1480
Hurricane response operates on staging logic, not real-time ETA. Pre-storm board-up scheduled with 48-hour notice. Post-landfall response begins as soon as roads are passable and parish clearance allows.
After the storm, the clock starts on what stays standing.
Backed by 20+ years of construction experience and IICRC WRT, ASD, AMRT, OCT, and FRST certifications, Xero DMG runs hurricane damage restoration in Algiers and Orleans Parish with industry standards, documented evidence, and maximum transparency on our end of the claim.
Across the river from the French Quarter.
Algiers sits on the west bank of the Mississippi River in Orleans Parish, across the river from downtown New Orleans and the French Quarter. Elevations range from -3 to +5 feet relative to sea level, with the Algiers Lock and the federal flood-protection system bounding the south side of the neighborhood. Alluvial silty-clay soils hold moisture from levee seepage and the high water table, and Gulf humidity loads above 75% from May through October sit on the city footprint through the long warm season.
That’s why Algiers hurricane losses demand a calibrated approach. The wind component takes the roof, but the surge component soaks the structure with brackish water that demands different mitigation than fresh water — Category 2-3 contamination, not Category 1. Our protocol stages crews pre-landfall for emergency board-up and post-landfall for a documented mitigation push: tarping, water extraction, structural drying with generator-powered equipment when the grid is down, mold prevention treatments before the spore load takes hold in 90°F humidity. We’re documentation heavy. Salinity readings, generator-drying logs, FEMA-compliant photo documentation — every page of evidence goes to both you and your adjuster, with a transparent read on time sensitivity and when a Category 3 saline-water designation needs to be made on the structure. You make one phone call. We handle the work and the paperwork.
The mitigation no one will redo.
A Orleans Parish hurricane loss is a 90-day window. Mitigation done in the first week determines whether your structure is dryable or whether the lower 4 feet of every wall has to come out. Our 20+ years of construction experience let us read storm-damaged structures for hidden water transport — under-deck saturation, sub-slab incursion, vapor migration into cavity spaces — in maximum good-faith effort to find what you don’t see.
Documented from board-up to back-to-occupancy.
Pre-storm hardening checklist with photo documentation. Daily mitigation logs from first safe-to-enter clearance through dry verification. Salinity readings for every surge-affected area. Drying chamber psychrometrics with generator runtime. Photo documentation of every affected surface. When your adjuster asks “why this scope, why this many days, why generator-powered drying,” the answer is in the file.
Pre-Storm Hardening
Plywood board-up of openings, secondary tarp seal at vulnerable roof areas, content elevation to second-story or off-property storage, utility shut-off coordination. Window of execution is 48-24 hours pre-landfall.
Emergency Tarping
Within 24 hours of safe-to-enter clearance: full-roof shrink-wrap or blue-tarp installation to prevent secondary water loss. Wind-rated to 80 mph. Documented for adjuster.
Saline Water Mitigation
Surge water is brackish (Category 2-3, NOT Category 1). Affected materials require different handling than fresh-water loss. We document salinity, extract, and treat per IICRC S500 Category 2-3 protocol.
Generator Drying
When the grid is down (post-major-hurricane average is 5-14 days), we power air movers and dehumidifiers from our truck-mounted generators. Drying doesn’t wait for the utility.
Mold Prevention
Botanical antimicrobial pre-treatment within 72 hours of saturation event. Local August humidity makes mold viable on wet drywall in 36-48 hours — pre-treatment is the difference between a water claim and a water + mold claim.
Structural Restoration
Full reconstruction once mitigation is verified dry. Drywall, flooring, cabinetry, roofing — coordinated with your adjuster’s scope and our IICRC S500/S520 documentation. Insurance handles direct billing.
Five IICRC certifications. One general contractor license. Twenty years of building.
Restoration is regulated by what the contractor knows, not what they claim. Most Louisiana restoration firms hold one or two IICRC certifications. Xero DMG runs five — at the technician level, on the same person on the job site — backed by a Louisiana General Contractor license and twenty years of construction work that came before any of the certifications.
Backed by 20+ years of construction experience and a stack of IICRC certifications — WRT, ASD, AMRT, OCT, FRST — Xero DMG runs every loss with industry standards, documented evidence, and the maximum transparency we can control on our end of the claim.
What Algiers clients ask first.
Do I have to evacuate to be eligible for coverage?
No. Evacuating does not void your coverage. What voids coverage is failing to mitigate once you’re back. That’s what we’re for — the moment you’re cleared to return, we’re on the clock to limit additional damage.
Will my insurance cover hurricane damage?
Wind damage is covered under standard homeowners (HO-3, HO-5) policies. Storm surge / flood damage requires separate flood insurance (NFIP or private). We can scope and bill both in parallel if you carry both — wind/water claim splits are the most-disputed part of hurricane claims and the documentation matters.
What about FEMA-only claims (no insurance)?
We work FEMA-funded claims under Individual Assistance and the SBA disaster-loan program. Documentation requirements are different but our scope and quality of work are identical. Cash-pay clients can request our standard rate sheet.
How fast can you get to Algiers after a major storm?
Pre-storm: we can pre-stage with 48-hour notice. Post-landfall: as soon as the road is passable and parish clearance is granted. Hurricane response operates on staging logic, not real-time ETA — see the disclaimer under the page ribbon.
Are you licensed?
Yes. Louisiana General Contractor RL.890700, IICRC WRT (water), ASD (drying), AMRT (mold), OCT (odor), FRST (fire/smoke) — all five certifications held at the technician level. HB-121 compliant, EPA Lead-Safe Certified Firm. We work with FEMA-approved adjusters.